Terms & Conditions
Delivery
We send deliveries out twice a week, so you should receive your item(s) within seven days of placing your order. All prices indicated for products are in Pounds Sterling, inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered (including VAT) and delivery charges as set out in the payment section of the Website.
Acceptance of Orders
All orders are subject to acceptance and product availability. Acceptance of the order and the completion of the contract between yourself and Dovecot Studios will take place when we have received payment and dispatched the goods you have ordered. We may choose not to accept your order; if an item is out of stock, if we are unable to obtain authorisation for your payment or if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time. Dovecot Studios reserves the right to change prices or to withdraw an item from sale without prior notice.
Dovecot Studios attempts to be as accurate as possible when describing products on the website and to ensure that product photography is clear and accurate; however, to the extent permitted by applicable law, we do not warrant that product descriptions, colours or other content available on the website are accurate, complete, reliable, current, or error-free.
Acknowledgement of Order
When you have completed your order you will be sent an email confirming your order. It will state what the products are, the cost (including VAT and P&P) and delivery and invoice details. If your order has been unsuccessful you will be made aware of the reason for this and possible explanations. If we are unable to fulfil your order following our order acknowledgement, we will also contact you by email advising you of this.
Our Contract
A legally binding contract between you and Dovecot Studios will be formed when we send you the email confirming that we have dispatched the product(s) to you. This email represents our legal acceptance of the offer you made to purchase the product(s) when you completed your order. If we confirm to you that not all the products you have ordered have been dispatched, those product(s) that have not been dispatched will not form part of our contract with you. In the event of any change e.g. in price or expected delivery date between completion of your order and contract formation, we shall inform you and you shall at that point have the right to either (i) accept such change (in which case your email reply will represent a new offer which we will accept upon notification of dispatch) or (ii) reject such change (in which case your email reply will represent a withdrawal of your order, or the relevant part of your order as the case may be).
Payment
All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and Dovecot Studios will not be liable for any delay or non-delivery.
Returns Policy
Your statutory rights as a consumer are not affected if you wish to return a product bought from Dovecot Studios. If you are not satisfied with a product, please notify us within 7 days of the delivery date. Items will be refunded or exchanged providing that you do not use the item; it is in the same condition as when you first bought it; and, you have taken reasonable care to ensure that any item is returned to us safely and not damaged in transit. Post and package costs are non-refundable and we are not held responsible for returns that do not reach us. Some items cannot be returned due to hygiene precautions and sale items are also not returnable.
Any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within 7 days of the delivery date, stating the nature of the shortage/defect and quoting the invoice number, failure to notify us will deem you to have accepted the goods. Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we will make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you. In addition, for defective goods we will refund you reasonable costs incurred for postage of the goods, but we shall have no further liability to you. If you do not notify Dovecot Studios accordingly, Dovecot Studios shall have no liability for any defects and you shall be bound to pay for the goods. Your statutory rights as a consumer are not affected.
Your Undertakings and Warranties
You warrant that the information given on your order form is complete and accurate. By using the website, you agree to keep your password and account details confidential, and to take all reasonable measures to prevent unauthorised access to your account. You are responsible for all actions that occur in relation to your account.
Validity
By ordering a product from the website you agree to accept and abide by these terms and conditions. The terms and conditions are subject to change at any time. It is your responsibility to check the terms and conditions regularly in case there are any changes (particularly before making any purchase).
Limitation of Liability
Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction.
Invalidity of Terms and Conditions
If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be affected.
Governing Law and Jurisdiction
These terms shall be governed by and construed in accordance with Scottish Law and you agree to submit to the exclusive jurisdiction of the Scottish courts.
You accept responsibility for ensuring that any product purchased from Dovecot Studios conforms to the governing law(s) of any country that you have that product delivered to.
Data Protection
Dovecot Studios will take all reasonable precautions to protect your personal data. We will never make your personal details available to other companies for any purpose. We do not store credit card details.
We send deliveries out twice a week, so you should receive your item(s) within seven days of placing your order. All prices indicated for products are in Pounds Sterling, inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges. The total cost of your order is the price of the products ordered (including VAT) and delivery charges as set out in the payment section of the Website.
Acceptance of Orders
All orders are subject to acceptance and product availability. Acceptance of the order and the completion of the contract between yourself and Dovecot Studios will take place when we have received payment and dispatched the goods you have ordered. We may choose not to accept your order; if an item is out of stock, if we are unable to obtain authorisation for your payment or if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time. Dovecot Studios reserves the right to change prices or to withdraw an item from sale without prior notice.
Dovecot Studios attempts to be as accurate as possible when describing products on the website and to ensure that product photography is clear and accurate; however, to the extent permitted by applicable law, we do not warrant that product descriptions, colours or other content available on the website are accurate, complete, reliable, current, or error-free.
Acknowledgement of Order
When you have completed your order you will be sent an email confirming your order. It will state what the products are, the cost (including VAT and P&P) and delivery and invoice details. If your order has been unsuccessful you will be made aware of the reason for this and possible explanations. If we are unable to fulfil your order following our order acknowledgement, we will also contact you by email advising you of this.
Our Contract
A legally binding contract between you and Dovecot Studios will be formed when we send you the email confirming that we have dispatched the product(s) to you. This email represents our legal acceptance of the offer you made to purchase the product(s) when you completed your order. If we confirm to you that not all the products you have ordered have been dispatched, those product(s) that have not been dispatched will not form part of our contract with you. In the event of any change e.g. in price or expected delivery date between completion of your order and contract formation, we shall inform you and you shall at that point have the right to either (i) accept such change (in which case your email reply will represent a new offer which we will accept upon notification of dispatch) or (ii) reject such change (in which case your email reply will represent a withdrawal of your order, or the relevant part of your order as the case may be).
Payment
All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and Dovecot Studios will not be liable for any delay or non-delivery.
Returns Policy
Your statutory rights as a consumer are not affected if you wish to return a product bought from Dovecot Studios. If you are not satisfied with a product, please notify us within 7 days of the delivery date. Items will be refunded or exchanged providing that you do not use the item; it is in the same condition as when you first bought it; and, you have taken reasonable care to ensure that any item is returned to us safely and not damaged in transit. Post and package costs are non-refundable and we are not held responsible for returns that do not reach us. Some items cannot be returned due to hygiene precautions and sale items are also not returnable.
Any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within 7 days of the delivery date, stating the nature of the shortage/defect and quoting the invoice number, failure to notify us will deem you to have accepted the goods. Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we will make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you. In addition, for defective goods we will refund you reasonable costs incurred for postage of the goods, but we shall have no further liability to you. If you do not notify Dovecot Studios accordingly, Dovecot Studios shall have no liability for any defects and you shall be bound to pay for the goods. Your statutory rights as a consumer are not affected.
Your Undertakings and Warranties
You warrant that the information given on your order form is complete and accurate. By using the website, you agree to keep your password and account details confidential, and to take all reasonable measures to prevent unauthorised access to your account. You are responsible for all actions that occur in relation to your account.
Validity
By ordering a product from the website you agree to accept and abide by these terms and conditions. The terms and conditions are subject to change at any time. It is your responsibility to check the terms and conditions regularly in case there are any changes (particularly before making any purchase).
Limitation of Liability
Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction.
Invalidity of Terms and Conditions
If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be affected.
Governing Law and Jurisdiction
These terms shall be governed by and construed in accordance with Scottish Law and you agree to submit to the exclusive jurisdiction of the Scottish courts.
You accept responsibility for ensuring that any product purchased from Dovecot Studios conforms to the governing law(s) of any country that you have that product delivered to.
Data Protection
Dovecot Studios will take all reasonable precautions to protect your personal data. We will never make your personal details available to other companies for any purpose. We do not store credit card details.